Titan FX KYC Guide｜For Users Without SMS Verification (ID + Address Proof Required)

Certain countries/regions (such as Mainland China) may not be able to receive SMS messages sent by Titan FX, making it impossible to complete initial account verification through mobile authentication.

In these regions, users are required to complete the full KYC verification immediately after registration, which involves uploading both an identification document and an address proof.

Until full KYC is completed, your account will remain restricted, including:

To activate your account smoothly, we recommend completing the KYC review as soon as possible after registration.

This article explains how users in regions where SMS verification is unavailable can upload their ID document and address proof to successfully complete KYC.

Below is an overview of the required documents and submission guidelines:

Accepted Identification (choose one)	Accepted Address Proof (choose one)	KYC Document Requirements
▸ Passport ▸ National ID ▸ Driver’s License	▸ Local government address registry ▸ Bank / Credit card statement ▸ Card statement ▸ Utility bill – electricity ▸ Utility bill – gas ▸ Utility bill – water ▸ Utility bill – internet ▸ Utility bill – phone	▸ Documents must be valid (not expired) ▸ Address proof must be issued within 6 months ▸ Images must be clear, without glare or obstruction ▸ Information must be readable ▸ Information must match your registration details

How to Complete KYC Verification in the Titan FX Client

The following steps show how to upload your KYC documents in the Titan FX client.

Step 1: Log in to the Titan FX Client and Access the Upload Page

After logging in, you can access the KYC upload page in one of the following ways:

• Method 1: On the home screen, click “Complete Registration” to enter the upload page.
• Method 2: Click the profile icon in the top-right corner → select “Profile” → click “Complete Registration.”

Step 2: Upload Your Identification Document

On the upload page, select the type of identification you wish to submit (such as a passport, national ID card, or driver’s license), and upload a clear and complete image of the document.

Once the upload is complete, click “Next: Proof of Address ” in the bottom-right corner to proceed to the address proof upload step.

Step 3: Upload Your Address Proof

After completing the identification upload, the system will take you to the address proof upload page. Follow the on-screen instructions to select the document type and upload a valid address proof (issued within the last 6 months).

Accepted address proof documents include:

• ▸ Local government address registry
• ▸ Bank / Credit card statement
• ▸ Card statement
• ▸ Utility bill – electricity
• ▸ Utility bill – gas
• ▸ Utility bill – water
• ▸ Utility bill – internet
• ▸ Utility bill – phone

Once the upload is complete, click “Submit Documents” to send your files for review.

Step 4: Wait for Review (Your Account Will Be Activated Once Approved)

After submitting all required documents, the system will display a confirmation page indicating that your files have been successfully uploaded.

The review process typically takes anywhere from a few minutes up to one business day. During this time, the client will show a “Pending Verification” status.

Once your verification is approved, you will receive a confirmation email, and your profile page will update to show “Approved.”